Visitor Guidelines
All NSGB Visitors Must Register at the Hospital
All visitors to Naval Station Guantanamo Bay, regardless of stay length, must register with the hospital. Visitors should register as soon as possible upon arrival during normal business hours, weekdays from 8 a.m. to 3:45 p.m. at the Naval Hospital Records Department. To expedite registration, you may download and complete the two registration forms located under 'Forms' under the Patient Resources section on this website. These forms are also available at the hospital and you may complete at time of registration.
Visitors must bring:
- Passport or Military ID Card and Insurance Card (if applicable)
- MEDEVAC Insurance Card (if applicable).
Registration will help expedite care in case of emergency and is required to receive COVID-19 testing. If you have questions, call the Records Department at 7-2350 or 7-2121. From U.S. call 757-458-2998, choose option '1' and dial 5 digit extension.
Pharmacy
Curbside pick-up is available weekdays from 9 a.m. to noon. Refills may be ordered on the refill line at 7-2930 or with a pharmacy staff member at 7-2195. When you are on your way or in front of the hospital on circle drive call us at 7-2195 If you are not able to pick up your prescription during these hours, please call us and we will assist.
Incoming Personnel
Welcome
Congratulations on your orders to USNH Guantanamo Bay! We look forward to your arrival. You will be a member of a team that provides top quality health care for a population of approximately 5,000 installation residents including active duty, their families, U.S. civilian and foreign national personnel. We maintain one of the Navy's highest patient satisfaction rates among all military treatment hospitals and clinics, manage the only Home Health facility in the Navy, and have earned the Navy Surgeon General’s Blue H award every year since 2014.
Preparing to PCS
USNH Guantanamo Bay is staffed and equipped primarily for providing care and treatment of general and medical conditions and emergency treatment. If you have an ongoing medical or dental condition, you must obtain special clearance through the Overseas Screening Process before you transfer.
Personnel transferring to Guantanamo Bay should attend to any medical or dental problems which require surgical treatment prior to departing their last duty station. Since the supply chain for the island can be lengthy, incoming personnel are also advised to bring a three month supply of any prescription medication they require on a routine basis. See Incoming Personnel for additional onboarding detail.
TRICARE
Personnel are strongly encouraged to resolve any TRICARE issues prior to departure from previous duty. The following web sites may be used as references: TRICARE.mil and for the TRICARE Dental Program use: uccitdp.com.