HomePatient ResourcesCOVID-19
We are now accepting appointments for Moderna & Janssen COVID-19 vaccine,
             see Immunizations for details. 
      1st Dose and 2d Moderna Vaccine Clinic Weds. June 16th 8 a.m. - Noon Windjammer

Patient Resources


HPCON Bravo Masking Protocol Remains at USNH GB

‚ÄčAll hospital clinics and offices remain open. All COVID-19 Vaccination Clinics are open. All personnel entering hospital on non-emergency are screened at main entrance. Masks are required and social distancing protocol is mandated

If you are experiencing COVID-19 like symptoms or if you have questions or concerns, call the COVID-19 Hotline 7-2670.

Negative Test Result Required Before Travel to and from NSGB

Information is current as of June 17, 2021

INBOUND TO Naval Station Guantanamo Bay Effective, January 19, 2021, all passengers flying to Naval Station Guantanamo Bay must have proof of negative COVID-19 test that is no more than 72 hours old at check-in. When possible you are encouraged to take the test prior to travel to your AMC terminal city. The requirement applies to all personnel and family members age 2 and older. Go here for testing locations in the Jacksonville, Florida area; testing locations in the Norfolk, Virginia area; testing centers in the Charleston, South Carolina area. 

**NEW** Testing available at Jacksonville Branch Health Clinic.
Personnel traveling from Jacksonville to Guantanamo Bay may receive 24 hours nasal swab test at the "fever tent" at Jacksonville NAS Branch Health Clinic. Inform the corpsman you require test for travel to ensure printed test results are prepared for next day pick up. 
Tent Hours:
Monday - Friday: 7 a.m. to noon
Saturday: 8 a.m. to 10 a.m.
Sunday: Closed

Passengers who test Saturday may pick up their printed results at the tent on Monday. You may report to ER for test on Sunday however, depending on how many samples are collected, test results may not be run in time for Monday travel.

OUTBOUND FROM Naval Station Guantanamo Bay As of January 26, 2021, Federal regulation requires that Space A and non-funded EML travelers age 2+ traveling from Naval Station Guantanamo Bay (NSGB) to CONUS, must provide a negative COVID-19 test administered no earlier than 3 days prior to projected departure.  As of March 4, 2021, the Jamaican government requires all arriving passengers to show proof of a negative COVID-19 test.  

USNH GB provides COVID-19 testing outside main entrance of the hospital from 10 a.m. to Noon on Mondays for Tuesday and Wednesday flights. We provide testing from 10 a.m. to noon Thursdays for Friday flights. If you are not registered with hospital, go to Medical records to register before testing.  Failure to register with hospital will delay test results. 
Read downloadable copy of instruction here.

WHO: Space A and non-funded EML travelers, all passengers flying to Jamaica. (Currently personnel who are traveling on official orders of any kind i.e. PCS, TAD, Funded EML, are exempt from the testing requirement.)
WHAT: Nasal Swab Collection COVID-19 Testing (IMPORTANT: Pick up a records request form at the Community Center after your test and complete to pick up test results at hospital between 2:00 and 3:00 p.m.) 
WHERE: Outside Main Entrance at Hospital 
WHEN: Mondays 10 a.m. - Noon / Thursdays 10 a.m. to Noon.  Families with children aged 2 to 17 are asked to arrive at 10 a.m. when a provider will be available to assist. 
COST: Provided by USNH GB at no charge to TRICARE Beneficiaries, DoD civilians and their dependents, Local/Foreign Nationals, and DoD contractors and their dependents. All other patient categories may be charged on a case by case basis.   NOTE:  If you receive a bill for COVID-19 testing call the Business Office at 7-2230, to have the bill written off. 
TEST RESULTS:  Results may be picked up at Medical Records at the hospital between 2 p.m. and 3 p.m. Bring your completed records request form, one for each person, to the Medical Records Department to pick up your test results. Medical Records closes at 4 p.m.

Important Notes

  • Naval Hospital Jacksonville does not have the testing capabilities to support pre-travel COVID testing.
  • TRICARE typically covers COVID-19 testing, you are advised to ask your testing provider prior to testing.
  • Maintain your receipt for all tests in case they are eligible for travel reimbursement when traveling on official orders. 
  • If you are not registered with the hospital, please go to the Medical Records department to register prior to reporting for COVID-19 testing.
  • USNH GB Medical Records closes at 4 p.m.
  • If you have questions call the COVID Hotline 7-2670. 

ROM Policy

As of June 1, personnel who voluntarily provide proof of vaccination and are 2 weeks from second dose (or single Janssen) are not required to undergo Restriction of Movement (ROM.) Personnel who do not voluntarily provide proof of vaccination are required to (ROM) for 14 days upon arrival. 

Personnel who are vaccinated but less than two weeks from second or single Janssen dose, may be eligible for partial ROM. 

Personnel and family members who are required to ROM will be escorted to quarters.  Paperwork that must be completed during that period will be delivered to your doorstep without contact. You are encouraged to read complete ROM Instruction before arriving in order to prepare. This requirement is subject to change, check with your sponsor if you have questions. 


COVID-19 Vaccine

COVID-19 being offered through an Emergency Use Authorization by the Food and Drug Administration. The vaccine is being offered on a voluntary basis. Currently Naval Station Guantanamo Bay is offering Moderna Vaccine.  Janssen, also known as Johnson & Johnson, will be available by appointment at the hospital beginning during the week of May 24.
To learn more about: Making an appointment for Moderna or Janssen.

Priority populations are encouraged to get it. Getting the COVID-19 vaccine protects you, your family and our community. Moderna Fact Sheet/English. Moderna Fact Sheet Tagalog. Moderna Fact Sheet French. Moderna Fact Sheet Spanish. Janssen/Johnson & Johnson Fact Sheet English.

Who Can Receive the Vaccine?

Naval Station Guantanamo Bay is currently authorized to deliver doses to all NSGB residents 18 and older who are registered with the hospital. For second dose, bring your shot card to the weekly scheduled vaccination clinic at the Windjammer during the week annotated on your shot card.

COVID-19 Vaccine Clinics

All COVID-19 shots are being administered at the Windjammer auditorium THROUGH MAY 19, 2021.
After May 19, FIRST Dose shots will be available by appointment only, at the hospital.  SECOND dose shots will continue to be administered at SHOTEX clinics.  Times and dates will be announced through all official channels including this page, the USNH GB Facebook page and the Base Roller.

Check the schedule for times and details about COVID-19 vaccine clinic dates and times. The vaccine is currently available to everyone at NSGB 18 and older. 

COVID-19 Vaccine Education 

If you have questions about the vaccine please join hospital medical staff who will provide an overview of the vaccine. Topics include, how the vaccine works, side effects and benefits. There will also be question and answer opportunity during each session.  As new classes are scheduled they will be posted here. If your command is interested in having a member of our medical team present to your personnel, contact the USNH GB PAO

Second Dose 

Follow these after care instructions after receiving second dose of Moderna vaccine.  If you have questions, you may call our COVID-19 Hotline 24/7 at 7-2670. If you experience a severe reaction, call 911 or the ER at 7-2680. 

Frequently Asked Questions

What do I do if I have symptoms?

If you experience any of these symptoms or if you  have questions, call the COVID-19 Hotline at 7-2670 or dial 757-458-2998, choose option 1, dial 7-2670.  Do not report to hospital before talking to a medical professional. Report to tent outside hospital for evaluation. If no one is inside the tent when you arrive, call the  number on the tent door. 

When can I get the vaccine?

All COVID-19 shots are being administered at the Windjammer auditorium. Check the schedule for times and details about when you may receive. The vaccine is currently available and being administered to all base residents 18 and older who are registered at the hospital. 

Which Vaccine is Offered Here? 

USNH GB has received the Moderna Vaccine (Moderna Fact Sheet in Tagalog) that has cold storage requirements considered the best choice, between the two DoD available vaccines, for transport to our location. Details about the vaccine are in the Fact Sheet for Recipients and Caregivers

Beginning the week of May 24, Janssen, also known as Johnson & Johnson, will be available by appointment only, at the hospital.  For current information about the Janssen vaccine, visit the CDC's Johnson & Johnson webpage.

What happens after I receive my vaccine?

If you experience any side-effects or have any questions, please call the COVID-19 Hotline at 7-2670 or contact the MHS Nurse Advice Line.

What do I do if I test positive when I am scheduled to fly to NSGB?
Call your command sponsor. Your command sponsor will reach out to the proper medical professionals who will review your case and work with you to provide you medical guidance and recommendations. 

Contact Us


24 hours a day / 7 days a week  

Telephone Number(s)

COVID-19 Hotline
If you are experiencing COVID-19 symptoms or if you believe you are experiencing an adverse response to the COVID-19 vaccine call 7-2670

To dial any hospital number from the U.S.
757-458-2998 option 1, and 5 digit extension 7-2670  

If you have questions about the Travel
Testing Requirement, contact your sponsor.  They will have appropriate medical contacts to ensure your questions are answered accurately and efficiently. 


Outdoor Isolation Tent

If you are experiencing COVID-19 symptoms and have been directed by a healthcare professional, report to the outdoor tent adjacent to the hospital. If no one is in the tent, call the number posted on the tent door.

If you have COVID-19 symptoms, do not enter the hospital before consulting with a medical professional by phone. 
Don't forget to keep your family's information up-to-date in DEERS.