Have questions about COVID-19 Vaccine Clinics, Pre-Flight Testing or ROM Policies?
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Patient Resources

COVID-19 Travel & Testing Policies

The following policy information is current as of July 13, 2022. 

Pre-travel testing INBOUND to NSGB 

Effective immediately, in accordance with amendments dated June 29, 2022 to sections 7.4 and 7.5 of the "Consolidated Department Defense Coronavirus Disease 2019 Force Health Protection Guidance," it is recommended, but not required, that passengers inbound to U.S. Naval Station Guantanamo Bay test for COVID-19 within 1 to 3 days of departure to NSGB. 

Until the Foreign Travel Clearance Guide (FCG) is amended to reflect this change, you are advised to confirm testing protocol with the AMC terminal from which you are departing. 

COVID-19 Vaccine Requirement 

All service members deploying in support of JTF-GTMO must be fully vaccinated, no exceptions. All other personnel entering the SOUTHCOM AOR must be fully vaccinated, or meet one of the listed eligibility criteria.

Upon Arrival at NSGB 

Unvaccinated personnel are required to ROM for 5 days regardless of pre-flight test results. Children age 12 and under, regardless of vaccine status, are NOT required to ROM upon arrival at NSGB. For personnel who are required to ROM, upon completion of 5 days, unvaccinated personnel must test prior to release. 

For details on all protocol and procedures, see complete Travel, Restriction of Movement, Isolation, and Quarantine Medical Fact Sheet.  Paperwork that must be completed during that period will be delivered to your doorstep without contact. These requirements are subject to change, check with your sponsor if you have questions.

This policy will remain in effect until further notice. If you have questions about policy or procedures, call the COVID-19 Hotline at 7-2670 (757) 458-2998 Option '1' extension 72670. 

Outbound from Naval Station Guantanamo Bay

Effective December 22, 2021, Pre-flight COVID-19 testing is not required for any passenger departing NSGB for CONUS. This policy may be amended in response to COVID-19 conditions and implementation of increased safety protocols.
Effective April 16, 2022, Jamaica eliminated all pre-arrival testing for international visitors, travelers to Jamaica are no longer required to show proof of a negative COVID-19 PCR or rapid antigen test taken within 72 hours of their trip.
Pre-Flight testing in front of the hospital will continue to be offered on Thursday mornings between 10 and 11 a.m. for travelers who are proceeding directly on to international destinations in Europe, Philippines and Japan from the U.S. 

COVID-19 Pre-flight Testing at NSGB

The hospital provides COVID-19 testing outside main entrance of the hospital from 10 a.m. to 11 a.m. on Thursdays for individuals flying to CONUS and then, directly on, to Europe, Philippines or Japan. 

  • WHO: Passengers on orders flying directly on to Europe, Philippines or Japan (bring orders). 
  • WHAT: Nasal Swab Collection COVID-19 Testing 
  • WHERE: Outside Main Entrance at Hospital 
  • WHEN: Monday and Thursday 9 to 9:30 a.m. 
  • TEST RESULTS:  Results may be picked up at Medical Records at the hospital between 2 p.m. and 3 p.m. Bring your completed records request form, one for each person, to the Medical Records Department to pick up your test results. Medical Records closes at 4 p.m.
  • COST: Provided by USNH GB at no charge to TRICARE Beneficiaries, DoD civilians and their dependents, Local/Foreign Nationals, and DoD contractors and their dependents. All other patient categories may be charged on a case by case basis. NOTE:  If you receive a bill for COVID-19 testing call the Business Office at 7-2230, to have the bill written off.

‚ÄčTravel to Europe, Japan, Philippines from NSGB

Funded and unfunded, travelers who, within 48 hours of departing here, are traveling on to Europe, Japan or the Philippines may come to the hospital for Pre-Flight Covid-19 Testing. 
To receive testing for OCONUS travel, bring your travel orders to the hospital during regularly scheduled testing on Monday or Thursday mornings from 9 to 9:30 a.m. 
This testing is offered to assist Funded and Non-Funded travelers meet International Travel Testing Requirements when travel is tight. If you have questions, call the COVID-19 Hotline at 7-2670.

COVID-19 Positive or Close Contact

The following is protocol for Guantanamo Bay residents regardless of age, who test positive for COVID-19 or are determined to be a close contact (near individual(s) who tested positive for COVID-19 for 15 minutes or more). 

COVID-19 Positive: All Ages

(Regardless of vaccine status: Vaccinated; Boosted; Unvaccinated)
1. 5 Days Isolation
2. Symptoms Check on Day 5 

Day 5 Symptom Check Results
1. If NO symptoms: release and wear mask for following 5 day
2. If YES symptoms: remain in isolation until Day 10

Day 10 Symptom Check Results
1. If symptoms are improving and no fever with no fever-reducing meds in last 24 hours, release from isolation
2. If fever is present, Medical Provider intervention.

Close Contact: All Ages

CLOSE CONTACT who is boosted regardless of when; or is recovered within last 90 days or  has had J&J dose within 2 months; or has had second dose of Pfizer/Moderna within 5 months.
1. No isolation required
2. Test on Day 5 from last contact (Test-out testing in front of hospital between 9 and 9:30 a.m.)
3. Wear mask for 10 days from last contact

CLOSE CONTACT who has not had a vaccine booster dose; or is more than 2 months since J&J; or is more than 5 months since Pfizer or Moderna second dose.
1. Isolation for 5 days from last contact
2. Test at Day 5 from last contact (Test-out testing in front of hospital between 9 and 9:30 a.m.)
3. Wear mask for a total of 10 days from last contact

For additional details about >> Travel, Restriction of Movement, Isolation, and Quarantine Medical Fact Sheet 


COVID-19 Vaccine Availability

COVID-19 vaccines currently available are Pfizer and Moderna. For COVID-19 vaccine appointment times, visit Immunizations.  

DOD COVID-19 Vaccine Mandate

The DOD requires COVID-19 vaccines for all members of the Armed Forces under DoD authority on active duty or in the Ready Reserve, including the National Guard, who are not fully vaccinated against COVID-19.  If you’re a service member and you’ve received a COVID-19 vaccine from a non-DOD provider, make sure to update your medical records. 

COVID-19 Vaccine Administration Fee 

On September 30, 2021, the office of Assistant Secretary of Defense, Health Affairs issued a memorandum detailing guidance for COVID-19 vaccine administration fees.
While COVID-19 vaccines are federally purchased and provided at no cost, Military Treatment Facilities must bill for the vaccine administration fee.  >>Learn more. 

Frequently Asked Questions

What do I do if I have symptoms?

If you experience any of these symptoms or if you have questions, call the COVID-19 Hotline at 7-2670 or dial 757-458-2998, choose option 1, dial 7-2670.  Do not report to hospital before talking to a medical professional.

What if I test positive when I am scheduled to fly to NSGB?
Call your command sponsor. Your command sponsor will reach out to the proper medical professionals who will review your case and work with you to provide you medical guidance and recommendations. 

Contact Us


24 hours a day / 7 days a week  

Telephone Number(s)

COVID-19 Hotline
If you are experiencing COVID-19 symptoms or if you believe you are experiencing an adverse response to the COVID-19 vaccine call 7-2670

To dial any hospital number from the U.S.
757-458-2998 option 1, and 5 digit extension 7-2670  

If you have questions about the Travel Testing Requirement, contact your sponsor.  They will have appropriate medical contacts to ensure your questions are answered accurately and efficiently. 

If you have COVID-19 symptoms, do not enter the hospital before consulting with a medical professional by phone. 
Don't forget to keep your family's information up-to-date in DEERS.