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Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP? 

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process. EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information.
They can connect you with:
  • Military Support Services and Resources
  • Community Support Services and Resources  
The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website at
If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area. At Naval Hospital Guantanamo Bay the EFMP overseas screening coordinator is HN Natham Orteza at or 

Contact Us


Weekdays 8 a.m. to 4 p.m. 

Telephone Number(s)

Exceptional Family Member Screening Coordinator 
7-2072 From the U.S. Dial (757) 458-2998, Option '1' then 5-digit extension 7-2280 or 7-2070


EMFP Overseas Suitability Screening 
From quarterdeck , make first right, enter first door on right and ask a Medical Records Department staff member to assist. 



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