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Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:
• Coordinating your care.
• Assessing, planning, and facilitating services for you.
• Evaluating your options.
• Advocating on your behalf.

You or your family member may need case management if you have:
• Instability with chronic health problems
• A serious terminal illness
• An increased need for different provider specialties due to multiple diseases or conditions
• A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
• Provide advocacy, support, and education
• Reduce burden and streamline appropriate utilization of care
• Partner with members of your healthcare team to assist in coordination of your healthcare needs
• Monitoring for progress and desired outcomes

Contact Us

Hours

Weekdays 8:00 a.m. - 4:00 p.m. 

Telephone Number(s)

Clinical Case Manager
7-2221 or 7-2333
Referral Management
7-2006
Tri-Care
7-2017
Overseas Screening
7-2280 or 7- 2070
Records
7-2350 or 7-2121
FAX: (757) 458-3724

To reach any number from U.S. Dial (757) 458-2998 Option 1 and 5 digit extension

Location

First Floor
From Quarterdeck down hall on right offices on right
Patient Administration Officer last office on left
Keep your family's information up to date in DEERS!